Returns & Exchanges
Vetted Returns
A 14-day advocacy window for a refined experience.
Direct Refunds
Straightforward reversals to your original payment method.
Client Advocacy
Our team acts as your bridge to global partners.
We believe style is personal. If a vetted selection does not meet your expectations, our advocacy policy ensures a professional resolution:
- Return requests must be initiated within 14 days of confirmed delivery.
- Items must remain in original condition: unworn, unwashed, with all "XHIBO Vetted" tags and original packaging intact.
- Final sale items, jewelry, intimates, and swimwear are not eligible for return due to hygiene and logistics standards.
- Original shipping fees are non-refundable as they represent the cost of the initial global voyage.