Privacy Policy

Privacy Policy

Effective Date: January 11, 2026

XHIBO ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or interact with our social media platforms (collectively, the "Service"). As used herein, XHIBO includes authorized variations such as Xhibo, xhibo, and XB.

1. Information We Collect

We may collect personal information about you in a variety of ways. The information we may collect includes:

  • Personal Data: Personally identifiable information (PII), such as your name, shipping address, email address, and telephone number, provided during registration or support interactions.
  • Derivative Data: Information our servers automatically collect, such as your IP address, browser type, device identifiers, and access times. This helps XHIBO optimize the Service for your specific hardware.
  • Financial Data: Data related to your payment method. XHIBO utilizes Stripe for secure payment processing. We do not store full credit card numbers on our servers; all sensitive financial data is tokenized and managed by Stripe.

2. Use of Your Information

Having accurate information permits XHIBO to provide a customized experience. We use your information to:

  • Account Management: Create and maintain your user profile across the XHIBO ecosystem.
  • Order Fulfillment: Process transactions and facilitate shipping between you and our vetted manufacturing partners.
  • Security & Monitoring: Detect, investigate, and prevent fraudulent transactions and other illegal activities. This is part of our commitment to maintaining a secure marketplace.

3. Disclosure of Your Information

We may share information we have collected in specific situations:

  • Vetted Partners: We share your shipping details with the vetted brands you purchase from to ensure fulfillment. These partners are prohibited from using your data for independent marketing unless you consent.
  • International Data Transfers: As XHIBO acts as a bridge to global manufacturers, your shipping information will be transferred internationally to facilitate delivery.
  • Third-Party Service Providers: We share data with providers who perform services for XHIBO, such as data analysis, email delivery, and hosting.

4. Security of Your Information

XHIBO uses administrative, technical, and physical security measures, including Industry-Standard Encryption (TLS/SSL), to protect your personal information. While we have taken significant steps to secure the data you provide, no system is 100% impenetrable. We encourage users to practice good "Cyber Hygiene" by not sharing passwords and logging out of the XHIBO app on public devices.

5. Cookies and Tracking

XHIBO may use cookies, web beacons, and other tracking technologies to help customize the Service and improve your experience. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Service.

6. Your Privacy Rights

Depending on your location (including the CCPA for California residents), you may have the right to access, correct, or delete your personal data. You may close your XHIBO account or request a data export at any time by contacting our support team at support@xhibo.com.